Tasks perform by
Virtual Assistants

Tasks perform by Virtual Assistant

Discover the wide range of tasks seamlessly handled by our Virtual Assistant.

  • Virtual Assistant respects management’s policies and procedures
  • Virtual Assistant assists clients with the administrative tasks allocated to them
  • Virtual Assistant reviews the shift notes, identifies the incidents, and reports them to the management
  • Virtual Assistant assists the support workers in the case notes
  • VA also assists in recruitment and conducting interviews with support workers
  • Virtual Assistant takes instruction and information from management to update complaint and feedback, worker screening check, and incident registers
  • VA also takes instructions from management to update training and development       
  • VA fills out the forms using the information given by management.
  • Virtual Book-keeping
  • Email Marketing
  • Prepares Monthly newsletters
  • Virtual Assistant responds to emails and calls
  • Virtual Assistant manages CRM given by the client (Care flow, Deputy, brevity, or any other platform that the client is using)

Tasks out of scope for the Virtual Assistant

Here are the tasks that fall outside the scope of our Virtual Assistant’s responsibilities:

  • Onboarding participants and completing onboarding documents
  • Developing support plans
  • Home visit assessment and onsite risk assessments
  • Medical prescription for the participants
  • Financial management
  • Empowerment of employees
  • Providing Plan management
  • Conflict resolution between participants and support workers
  • Take responsibility for the business’s compliance